Speaking Out Is What We Do
As a union of professionals, the AFT has many experts of its own. For example, the New York State Public Employees Federation represents staff who work for the state attorney general. PEF, in fact, had the highest percentage of respondents to the AFT’s debt survey, conducted by the AFT and Protect Borrowers, formerly the Student Borrower Protection Center. “We like telling people what we think,” says PEF Vice President Randi DiAntonio.
“I can’t afford a master’s degree, which would help me get a promotion,” one PEF member told AFT researchers. “I can’t get my head above water, I am drowning in daily expenses. I even avoid social events. It costs money for clothes, gifts, food, and wear and tear on the car, plus gas. I can’t afford it.”
The AFT plans to continue rolling out debt clinics for different types of borrowers. The clinics help members craft letters and become part of a class action without having to shell out thousands of dollars. These clinics not only take away debt, they take away shame.
You see ads for Rocket Money, and next thing you know, you’re on the hook, owing them money, Latreille told the PPC. “We know the tactics they’re using, we know how they’re making money, we know how they’re hurting people. We live in America. Everyone has debt.”
The stories are heartbreaking, AFT researchers have observed, noting that the highest level of debt for one member was $725,000, and that it’s not unusual for members to be carrying $400,000 in student debt. Once they talk it out, they’re no longer ashamed. They’re mad. And that’s good.
“We are in an affordability crisis,” Latreille said. People are taking on second and third jobs just to pay off student debt.”
Debt clinic participants say the experience can be enlightening and even empowering. One PPC member at the meeting described dealing with lingering debt from a helicopter ambulance service that cost over $100,000 in a rural area. Another leader spoke of bills for a single utility running $600 per month. A leader whose members make “decent” salaries said that with only an extra $100 taken out of their paychecks for healthcare, they can’t afford to eat. And a leader who works for Medicaid said it took her six months to get a code fixed on a medical bill.
“I was an expert on student loans, and I got caught in ‘hot garbage’ billing,” Latreille said, adding that together in our union, we can challenge overwhelming or improper billing. “There are these wins, but it’s a fight in every which way.”